- Client-centred approach
- Practical strategies
- Experienced practitioner
About Donna
Donna Hendricks is a counsellor who works from a client-centred stance. She begins by listening and helping people put words to what they are feeling. Her approach treats the person as the expert on their own life and focuses on creating a respectful, non-judgemental space.
Donna trained in counselling at degree level and holds a Masters in Cognitive Behavioural Psychotherapy. She has 12 years' experience offering emotional and psychological support in voluntary, private and NHS settings. Her background means she draws on a range of approaches to match what a person needs.
People come to her with worries about stress, anxiety, depression, trauma and abuse, grief and loss, and low self-esteem. She also supports those facing life changes, parenting strain, career questions, eating concerns and relationship problems. Additional areas she works with include ADHD, bipolar mood difficulties and body image worries.
In sessions she combines gentle curiosity with practical tools. That might mean trying small experiments between meetings, learning ways to manage strong feelings, or practising clearer ways to talk with others. She aims to help people notice unhelpful patterns and discover different choices.
Her style is calm and down-to-earth. She emphasises respect, listening and collaboration so people feel understood and able to make changes at their own pace.
Approaches that translate to online counselling
Client-centred therapy focuses on listening, empathy and understanding. It helps people feel heard and make sense of difficult experiences by following what matters to them. Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and actions and offers practical strategies to reduce anxiety, depression and unhelpful patterns. Acceptance and Commitment Therapy, ACT, encourages people to notice difficult thoughts and feelings while committing to actions aligned with their values, which can help with stress, grief and ongoing difficulties.Finding the right approach is part of the work. The therapist will discuss goals and preferences and together decide whether client-centred listening, CBT techniques or ACT exercises suit the situation best. That choice is revisited as progress is made so the plan stays relevant and collaborative.
If you are considering online therapy, check the session formats available before booking so you know what options exist. Many people find online sessions easier to fit around work, childcare or travel, and they can make it simpler to keep regular appointments. Online work can include talking through experiences, practising skills between meetings and setting small goals that fit into everyday life. Confirm current session options when you book to see which formats the therapist offers.
Areas of expertise
Also works with
Additional focus areas
Therapeutic approaches
Experience
12+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What concerns does Donna commonly support people with?
She supports people with stress, anxiety, trauma and abuse, grief, self-esteem and coping with life changes, among other concerns such as relationship strain, eating issues, ADHD and mood difficulties.
What is her therapeutic style like?
Her core style is client-centred, which means she starts by listening and following what matters to the person. She also uses approaches such as CBT, ACT, DBT and solution-focused techniques when helpful.
How many years of experience does she have?
She has 12 years' experience providing support in voluntary, private and NHS settings.
Which professional credentials does she hold and where is she based?
She is registered with BACP and holds NCPS, and she practises in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
Can people outside the UK work with her?
She does not accept international clients at this time.
How are sessions charged and what is the cost structure?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule according to the therapist's availability.
Online talk therapy is not emergency care. If you are in danger, use the crisis numbers.