- Client-centred approach
- Trauma-aware care
- Practical coping tools
About Lisa
Lisa Mackinnon is an AASW social worker with 17 years of experience supporting people through anxiety, stress, depression, grief and trauma. She listens without judgement and helps people untangle what feels overwhelming so they can find clearer choices and calmer days.
Her work starts with the person in front of her. She focuses on what feels right for each individual and looks for practical steps that reduce distress. Conversations aim to identify strengths, workable options and small changes that fit day-to-day life.
Lisa uses a mix of approaches that suit the issue and the person. She draws on client-centred ways of working to keep the focus on the client’s priorities. She also uses solution-focused and somatic ideas to build coping skills and ease bodily stress responses.
Trauma is a particular area of experience. She helps people understand trauma reactions and works at a pace that feels supported. Simple tools and grounding techniques are offered alongside talk-based work to help manage intense emotions and flashbacks.
Practical techniques such as Emotional Freedom Techniques (EFT) are sometimes included where helpful. The aim is to support movement away from depression, panic and isolation and towards greater self-connection and clearer decision-making.
People who reach out can expect a calm, validating approach that emphasises collaboration. Lisa helps unpack difficult feelings and map steps forward so people can begin to feel more able to cope and plan for change.
How these approaches translate to online work
Client-Centred Therapy puts your priorities first and focuses on understanding your experience. Online sessions using this approach concentrate on listening, reflecting and helping you choose the issues to work on. Solution-Focused Therapy centres on small, achievable steps and practical changes; online meetings can be used to set goals and track simple progress between sessions. Somatic Therapy pays attention to how stress shows up in the body and offers exercises to ease bodily tension; in online sessions this might mean guided breathing, movement suggestions or noticing physical responses while talking.Finding the right blend of approaches is part of the work together. The therapist will discuss what feels most useful and adapt methods to fit your needs, goals and preferences. This is a collaborative process where you and the therapist check in and change direction as required.
Session formats are not specified in the therapist’s biography, so please confirm current options before booking. Online therapy can make it easier to fit counselling into a busy week, reduce travel time and allow shorter check-ins when needed. It also lets people try different ways of working - such as talking-focused sessions or exercises that involve noticing body sensations - without needing to attend in person.
Areas of expertise
Primary focus
Additional focus areas
Therapeutic approaches
Experience
17+ years
Listed in
Australia
Languages
English
Frequently asked questions
What kinds of concerns does Lisa help with?
She works with stress, anxiety, depression, grief, anger and trauma. Additional focus areas include dissociation, shame and social anxiety.
What is her therapeutic style like?
Her style is supportive and validating, centred on each person’s needs. Sessions emphasise strengths, practical steps and collaborative problem solving.
How much experience does she have?
She has 17 years of experience as a counsellor and social worker. That experience includes work with the effects of trauma and related responses.
What credentials and location are listed?
She holds AASW and practices in Australia. The AASW credential is shown as provided in her profile.
In which languages can sessions be held?
Sessions are offered in English.
Are international clients accepted?
International clients are not currently accepted.
How are sessions charged?
Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Click the Start Therapy button, complete a short matching questionnaire, and schedule according to the therapist’s availability.
Online talk therapy is not emergency care. If you are in danger, use the crisis numbers.