- Client-centred approach
- Attachment focus
- CBT tools
About Helen
Helen Pool talks plainly to people who feel stuck or burned out. She writes in a way that shows she has been where many clients are - caught in repeating patterns, drained by people-pleasing, or knocked sideways by anxiety and trauma. Helen makes space for whoever reaches out and starts from the practical question: what feels wrong for you right now?
Her work draws on eight years of practice and a range of approaches chosen to fit the person in front of her. She uses Client-Centred Therapy to follow each person's priorities, and brings in attachment-focused ideas when relationship patterns are central. Cognitive Behavioural Therapy tools are used to spot unhelpful thoughts and try small experiments that can change how life feels day to day.
Helen describes her style as warm, open and gently challenging. Sessions are collaborative - she listens first, then helps people name underlying patterns and try different ways of responding. The aim is clearer thinking, stronger boundaries, and more trusted decisions rather than quick fixes.
Her training includes a Postgraduate Diploma from Leeds Beckett University and a Diploma in Hypnotherapy, and she is listed with the British Association for Counselling and Psychotherapy, BACP. Before counselling she worked as an engineer and project manager, so she understands workplace stress and the pressures of professional life.
Helen works with adults and with young people aged 11 and up. If you want to start, she asks people to think about what matters most to them and to be ready to take small steps between sessions.
How Helen uses different therapies online
Client-Centred Therapy focuses on the client's priorities and experience, with the counsellor following and reflecting what matters most. This approach helps people who need a safe space to be heard and to work out what they want next. Attachment-Based Therapy looks at repeated relationship patterns and how early bonds affect current connections, which can help when trust, abandonment or closeness are sources of pain. Cognitive Behavioural Therapy (CBT) breaks problems into thoughts, feelings and behaviours and uses small experiments to shift unhelpful cycles, which is useful for anxiety, stress and low mood.Finding the right approach is part of the work. Helen will discuss what you hope to change and try methods that suit your goals and preferences. That plan is reviewed together so the work can be adjusted if something does not fit.
The practical benefits of online sessions make it easier to fit therapy into everyday life. Online contact can save travel time, allow shorter check-ins between meetings, and offer options that suit different schedules. The original profile lists video, phone, live chat and messaging as ways she has worked; please confirm current session options before booking. Many people find online therapy helps keep consistency when balancing work, family and other commitments.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
8+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does Helen help with?
She works with stress, anxiety, relationship strains, family difficulties, low self-esteem, addiction, trauma and grief among other concerns.
How would you describe her therapeutic style?
Her style is warm, open and gently challenging, using person-centred listening alongside practical tools so clients can try different ways of coping.
What is her professional background?
She has eight years of practice and draws on several approaches including Client-Centred Therapy, attachment work and CBT to match each person's needs.
What credentials and region does she work from?
She holds a Postgraduate Diploma from Leeds Beckett University, a Diploma in Hypnotherapy and is listed with the BACP; she practises from the United Kingdom.
Can I have sessions in languages other than English?
Sessions are offered in English.
Does she work with people outside the UK?
International clients are accepted.
How are sessions arranged and what formats are available?
The original profile lists video, phone, live chat and messaging as formats; please confirm current session options before booking.
How does payment and getting started work?
Fees vary with location and therapist availability and sessions use a subscription that can be cancelled at any time; to begin, select the Start Therapy button, complete a short matching questionnaire and schedule according to availability.
Online talk therapy is not emergency care. If you are in danger, use the crisis numbers.