- Client-centred approach
- Practical strategies
- English and Cantonese
About Kuan
Dr. Kuan Hiong Sylvia Chiang helps people facing stress, anxiety, relationship strain and low self-esteem. She also supports those dealing with grief, trauma, parenting pressures and work-related difficulties. Her approach aims to make therapy practical and understandable for people under stress.
Chiang draws on 15 years of clinical experience and is registered with the HCPC. She trained and practised in culturally varied settings, including New York City, and brings that experience to work with people from different backgrounds. She speaks English and Cantonese.
Sessions focus on listening first, and then on what a person wants to change. Expect a conversational style that centres the person’s concerns and goals. Techniques are chosen to suit the individual rather than following a rigid formula.
Clinical methods include Client-Centred Therapy, Acceptance and Commitment Therapy and Cognitive Behavioural Therapy. These are used to help with anxiety, mood, unhelpful thinking patterns, and relationship tensions. The therapist tailors each session to fit what the client reports is most helpful.
Chiang emphasises respect, sensitivity and practical steps. She invites people to set small, achievable goals and to review progress together over time. To begin, people use the website’s Start Therapy button and complete a short matching questionnaire.
How these approaches translate to online therapy
Client-Centred Therapy focuses on listening and creating a supportive space where people can lead the conversation. Online sessions using this approach still centre the person’s priorities and encourage reflection and self-direction.Acceptance and Commitment Therapy, or ACT, helps people notice difficult thoughts and feelings without getting stuck in them, and to take actions aligned with what matters. Used online, ACT often combines discussion with practical exercises and short tasks between sessions.
Cognitive Behavioural Therapy, or CBT, works on identifying unhelpful thought patterns and testing them with real-life experiments. In remote sessions this often means setting small homework tasks and reviewing how they worked in everyday situations.
Finding the right approach is part of the work together. The therapist will discuss goals, preferences and how methods feel in practice, then choose or blend approaches collaboratively. Clients are invited to give feedback so the plan can change as needed.
Practical benefits of online therapy include fitting sessions into a busy day and reducing travel time. Online work can make it easier to follow through on homework, try new behaviours in daily life, or check in during a break at work. Confirm the current session formats available before booking so you know how appointments will be arranged.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
15+ years
Listed in
United Kingdom
Languages
English, Cantonese
Frequently asked questions
What kinds of problems does this counsellor help with?
She supports people with stress, anxiety, depression, relationship and family concerns, grief, trauma, sleep issues, parenting strain, and career-related stress among other topics.
How would you describe the therapeutic style?
The style is conversational and person-focused, centring what the client wants to achieve and choosing methods to fit those goals.
How much clinical experience does she have?
The therapist has 15 years of professional experience working in a range of clinical settings.
What credentials and location are listed?
She is registered with the HCPC and practises from the United Kingdom.
Which languages are supported for sessions?
Sessions are offered in English and Cantonese.
Can people outside the UK work with this counsellor?
International clients are accepted; check any region-specific details when booking.
How are fees and billing handled?
Costs vary by location and therapist availability; sessions use a subscription that can be cancelled at any time.
What is the first step to begin therapy?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist’s availability.
Online talk therapy is not emergency care. If you are in danger, use the crisis numbers.