- Focused on listening
- Practical coping help
- BACP registered
About Charlotte
Charlotte McKenna offers help for a wide range of concerns including stress, anxiety, relationship and family issues, low self-esteem, grief, addiction, trauma and abuse, sleep difficulties and problems with intimacy. She also supports people facing career strain, parenting pressures, anger, compassion fatigue and coping with life changes. Charlotte presents a calm, steady presence to help people feel heard and less alone.
Charlotte works as a BACP - British Association for Counselling and Psychotherapy - counsellor and uses a person-centred approach. That means sessions focus on the client’s perspective, values and pace rather than a fixed agenda. She listens without judgement and helps people name what matters to them before deciding next steps together.
Her practice includes attention to trauma-related concerns and issues linked to addiction, family conflict and attachment. Sessions are conversational and practical, aimed at building clearer understanding and small, achievable changes. Charlotte helps people notice patterns, practise new ways of relating, and manage symptoms like anxiety or low mood.
With three years of counselling experience, she has worked with adults facing a mix of life challenges from bereavement and separation to chronic health worries and body image struggles. She aims to form a trusting therapeutic relationship where people feel able to explore painful topics at their own pace.
People who choose Charlotte can expect steady support that respects their choices. The emphasis is on listening, empathy and helping clients find their own solutions rather than offering quick fixes.
How her approaches work in online therapy
Charlotte uses Client-Centred Therapy to centre sessions on the person’s own experience. This approach focuses on listening, empathy and helping people express what matters to them. It is often useful for stress, low mood, relationship concerns and self-esteem issues.She also draws on Trauma-Focused Therapy when past harm affects daily life. This approach helps people make sense of difficult memories and reduce the ways trauma continues to cause distress. It can assist those dealing with abuse, grief, addiction or long-standing patterns linked to attachment.
Finding the right approach is part of the work. The therapist will talk with clients about their needs, goals and preferences and then decide together what to try first. Sessions evolve as understanding grows, with adjustments made when something is not helpful.
Practical benefits of online therapy include fitting sessions into busy schedules and removing travel time so appointments can be easier to keep. Online work can make it simpler to continue support during life changes and to check in between major transitions. Because the exact session formats are not specified here, confirm current options before booking so you know how sessions will be arranged.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
3+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does she help with?
Charlotte supports adults with stress, anxiety, depression, grief, trauma, addictions, relationship and family issues, sleeping problems, low self-esteem and related concerns.
How would you describe her therapeutic style?
She uses a person-centred approach that puts the client’s experience first and offers empathy and non-judgemental listening to help people find their own solutions.
What experience does she have?
Charlotte has three years of counselling experience working with adults across a variety of issues including bereavement, attachment concerns, addiction and life transitions.
What credentials and location are listed?
She is BACP - British Association for Counselling and Psychotherapy - registered and based in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
Can international clients work with her?
She does not accept international clients at this time.
How are sessions paid for and what does it cost?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with this counsellor?
Choose the Start Therapy button, complete the short matching questionnaire, and schedule sessions according to the therapist’s availability.
Online talk therapy is not emergency care. If you are in danger, use the crisis numbers.